Tasks
- Task 1: Research current training methods employed by PennDOT.
- Task 2: Research effective training delivery alternatives.
- Task 3: Develop training curriculum, study material, and knowledge checks.
- Task 4: Provide an oral presentation to PennDOT about findings.
- Task 5: Finalize the Agent Training Courses Curriculum.
Overview
The primary goal of this project is to research, evaluate,
improve and develop course material and delivery methods
related to training required for authorized agents of
PennDOT. These agents handle licensing for a wide range of
motor vehicle-related businesses. We have developed new
course materials that replace the current on-site classroom
instruction approach and can be relatively easily converted
into online training.
In addition, Temple University will provide a survey of instructional
technology and make recommendations about the best way to deliver an
online version of the course. Temple University will research best
practices, survey customers, and develop a pedagogy that incorporates
PennDOT needs for rigorous training yet provides instruction and
evaluation in a constructive and user-friendly manner. This project
was funded by the Pennsylvania Department of Transportation.